The Ship Model Forum

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

To all those who took advantage of Shapeways "free shipping week", thank you very much for your patronage. Certainly, the other 3D artists whose designs are printed and sold by Shapeways are very grateful, too.

I hope that the products you will receive will absolutely delight you.

Best wishes on your builds and to you and yours.

Steve

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

This week get 20% off orders over $100! Use code STOCKTOBER16 at checkout.

Expires October 23rd, 2016 at 11:59pm PDT.

Code is valid 3 uses per customer with a maximum discount of $500 USD per order before taxes and VAT.

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

doesn't work for me : is it limited to USA ?

_________________
Damn the torpedoes, full speed ahead! - David Glasgow Farragut

Oh no! Very sorry this happened! Sincerest apologies to all!

I have sent your screen capture to Shapeways and asked them to help.

Shapeways sent me the following message and reports that the sale is only for designers ordering their own products:

"Hi Steve,

"Thanks for getting in touch.

"The discount only applies to your own designs, so not from the marketplace. If the customer is purchasing designs of yours from their own account then their order does not qualify for the promotion.
Kind regards

"Dave

"Community Support & Relationship Ambassador"

Here is part of the text of my response:

"...Please consider making a note that the special is only for designers' own products in the "details" section of the special.

"[like me, other] designers are erroneously advertising the sale to the general marketplace on modeling websites not knowing it is not for the marketplace. Our inadvertent false advertising becomes a credibility issue for us with our customers.

"Thanks again for clearing this up,
"Steve

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

again too bad...

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Damn the torpedoes, full speed ahead! - David Glasgow Farragut

Yes, this kind of problem is good for none of us.

Shapeways' customer service states they are making changes to the notification to be sure that designers know that the special is limited to designers.

Very, very sorry for the trouble.

In the future, I will confirm with Shapeways before posting an announcement. When Shapeways offers a specials, I'll be sure to let you all know, but will confirm first.

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

No worries Steve, yes indeed, that offer is quite misleading, but not problem at all , I believe a good discount or free shipping will be available soon, Shapeways is a blessing for modelers.

Thank You

_________________
No Whine Policy
1.- Modify it
2.- Ignore it
3.- Don't build it

Today only, November 28, 2016, 25% off everything, plus free global shipping

Please contact Shapeways customer service directly via the website to be sure this special will apply to your purchase.

Terms & Conditions:

- Promo code SMALLBIZMONDAY is good for 25% off a designer's own models, and models in the Marketplace.
- Code is valid 3 uses per customer with a maximum discount of $100 USD per order before taxes and VAT.
- If you order a design during the promotion period that cannot be printed, Shapeways cannot apply discounts to future orders (even if these designs are repaired).
- Code cannot be combined with other discounts or offer codes.
- Free Shipping will be available on all orders, and applies only to least expensive delivery option.
- No cash value.

Expires November 28th, 2016 at 11:59pm PST.

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

Today is the final day to order Frosted Ultra Detail (FUD) in the United States and Europe and still get it delivered in time for the holidays. Be sure to order by 6:59 PM EST today and choose express shipping at checkout.

Check all of Shapeways' holiday deadlines:
http://www.shapeways.com/holiday/planni ... -Deadlines

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

Shapeways has announced a week-long end of year sale! Get 20% off Frosted Ultra Detail, Frosted Extreme Detail, and all Strong & Flexible Plastics. Use promo code FAREWELL2016 at checkout.

Please contact Shapeways customer service directly to ensure the sale will apply to your purchases.

Terms & Conditions:
- Promo code FAREWELL2016 is good for 20% off all products printed in Frosted Ultra Detail, Frosted Extreme Detail, and all Strong & Flexible Plastics.
- Sale applies to all marketplace products.
- Code is valid 3 uses per customer with a maximum discount of $50 per order before taxes and VAT.
- If you order a design during the promotion period that cannot be printed, we cannot apply discounts to future orders (even if these designs are repaired)
- Code cannot be combined with other discounts or offer codes.
- No cash value.

Expires January 1, 2017 at 11:59pm PST.

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

Thinking about trying you own hand at 3D designing? Upload your own first design to Shapeways and get 15% off when you order it.

Use promo code hrivg when you check out and Shapeways will take 15% off the price.

This Shapeways special applies to designers' first product.

Creator apps: https://www.shapeways.com/creator?li=footer

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

C'mon Steve ,I need something better than that,like a free shipping or a straight discount ,have several items waiting in my cart,just to get a promotion from Shapeways

_________________
No Whine Policy
1.- Modify it
2.- Ignore it
3.- Don't build it

Me, too!

It's been a while since SW had a free shipping week, sadly.

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

Well, I just ordered a set of 1/350 8"/55 triple turrets, so they will probably have one next week!

Steve, given Martin's issue with his destroyer bridge, should I give them a few hours in the sun and a coat of primer ASAP, do you think?

Bob

Hi Bob and thanks for your patronage!

Early Sun and primer looks like a good practice. Hopefully, the folks at Shapeways will have an answer for us soon.

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby

Hi Steve,
Is this an issue due to a change in materials or processes? I ask because I still have the 1/487 Yorktown class island unpainted on my shelf and it looks the same as the day I received it a long while back in 4/2016. The only thing I've done to it was to leave it in direct sun for 3 days before moving it elsewhere. Same with the 1/350 CV6 island.

Hope all is well with you my friend.

Kelley

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Hi Kelley!

Shapeways (SW) reports no change to their production processes or the materials used. SW was informed last Friday of the problem, after business hours at their headquarters in Holland, and is just now trying to figure out what happened. SW has not yet provided any information or advice. SW has acknowledged that they are taking the matter seriously. SW also reports that despite FUD and FXD printers being used by SW at least since 2012, this condition has not been observed until now.

Based on comments made by other designers on SW's forum regarding this matter, it seems to be rather unknown among them so there hasn't been much help from other designers. This is not in any way meant to minimize what Martin, Vlad and Dan are experiencing, just to say that it is leaving designers and SW print engineers scratching our heads at the moment.

Until SW learns more, and since those parts affected were not primed or painted, it seems to be a prudent practice to apply a coat of primer or paint on parts when they are received (after gentle cleaning and a good dose of Sun of course), even if you don't intend to use them for a while. Although none of the FUD or FXD parts I have in hand are affected, I'll be painting them (with acrylics) this weekend.

As soon as SW has something meaningful to report, I'll pass on their findings to you here on MWS.com.

If any of you are experiencing this condition with your parts ("post-production crystallization developing on surfaces over time"), please contact SW customer services. Please be very clear in your description of what you are experiencing; the condition when described to SW is easily mistaken by SW employees as "normal" frost, which is typical for FUD and FXD, and erroneously dismissed.

To treat any unwanted "normal" frost, gentle use of an inexpensive air eraser emitting common household baking soda is known to safely remove any unwanted frost.

_________________
Have fun, Monkey around.™

-Steve L.

Complete catalog: - https://www.model-monkey.com/
Follow Model Monkey® on Facebook: - https://www.facebook.com/modelmonkeybookandhobby