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 Post subject: COVID 19 Notice:
PostPosted: Sat Mar 28, 2020 11:52 pm 
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Model Monkey
Model Monkey

Joined: Sat Aug 20, 2005 9:27 pm
Posts: 3459
Location: USA
As of this writing, Model Monkey is open!

But some delivery services and suppliers are disrupted and some countries and territories are no longer accepting packages shipped from the United States.

Before ordering, please ensure your local postal service accepts packages from the United States. If your order is accepted for shipment by the US Postal Service, but your local postal service refuses to accept the package and returns your models to us, we will refund the purchase price of the models but not the cost of shipping.

Presently, we have on hand enough production, cleaning and shipping materials to print, clean and ship orders. This may change. As suppliers become increasingly affected and lose the ability to provide us with the resin used to produce models, the isopropyl alcohol required to clean them, and the shipping materials needed to pack them and label them, we will stop accepting orders until conditions improve.

Please subscribe to Model-Monkey.com at the bottom of the main webpage to receive further notifications by email.

We regret any disappointment or difficulty this causes during this very challenging time.

We extend our best wishes to all those badly affected by COVID 19.

Stay safe!

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Have fun, Monkey around.

-Steve Larsen

Catalog of over 2500 products for scale modelers, most in 3D-printed gray or black resin - https://www.model-monkey.com/


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 Post subject: Re: COVID 19 Notice:
PostPosted: Wed Apr 01, 2020 7:42 pm 
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Model Monkey
Model Monkey

Joined: Sat Aug 20, 2005 9:27 pm
Posts: 3459
Location: USA
I regret to announce that Model Monkey is closed until further notice due to supply disruption related to COVID 19. We are not accepting any new orders. Nameplates and models not suitable for gray resin printing are still available from Shapeways. [Edit: we're open again, see post below.]

Although we have plenty of gray resin on hand, we have nearly exhausted our on-hand supply of the isopropyl alcohol (IPA) needed to clean models as they come out of the printer. Our printing process consumes 8.6 liters of 91% or higher IPA every 3-4 weeks. As of this writing, suppliers nation-wide are reporting no on-hand IPA supplies or that their IPA stocks have been understandably diverted for manufacture of hand sanitizer and other disinfectants.

We will make every effort to print and ship every outstanding order. If we cannot fill the order within the next few days, a full refund will be issued to the buyer.

As soon as sufficient supplies of IPA for consumers resume, we will re-open.

Please accept my sincere apologies for any disappointment or inconvenience.

And, as always, a huge thank you to all who have made Model Monkey a success otherwise.

Stay safe!


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_________________
Have fun, Monkey around.

-Steve Larsen

Catalog of over 2500 products for scale modelers, most in 3D-printed gray or black resin - https://www.model-monkey.com/


Last edited by ModelMonkey on Sun Apr 05, 2020 6:12 pm, edited 1 time in total.
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 Post subject: Re: COVID 19 Notice:
PostPosted: Thu Apr 02, 2020 11:38 am 
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Joined: Sun Aug 20, 2017 9:46 am
Posts: 934
But aren't you essential services (for modelers)? :big_grin:
:wave_1:


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 Post subject: Re: COVID 19 Notice:
PostPosted: Thu Apr 02, 2020 2:07 pm 
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Model Monkey
Model Monkey

Joined: Sat Aug 20, 2005 9:27 pm
Posts: 3459
Location: USA
Thanks! My wife and kids sure think Model Monkey is essential, along with our mortgage lender.

Some very good news, just-in-the-nick-of-time, we were able to obtain a small volume of IPA. We are presently accepting orders.

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Have fun, Monkey around.

-Steve Larsen

Catalog of over 2500 products for scale modelers, most in 3D-printed gray or black resin - https://www.model-monkey.com/


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 Post subject: Re: COVID 19 Notice:
PostPosted: Thu Apr 02, 2020 2:32 pm 
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Joined: Mon May 21, 2007 5:49 pm
Posts: 1332
Location: Troutdale, OR
:big_grin:

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 Post subject: Re: COVID 19 Notice:
PostPosted: Thu Jun 04, 2020 12:30 pm 
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Model Monkey
Model Monkey

Joined: Sat Aug 20, 2005 9:27 pm
Posts: 3459
Location: USA
Below is a quote from a message received today from Shapeways explaining the temporary suspension of printing cast metals. This means that Model Monkey-designed nameplates, which are 3D-printed by Shapeways in various materials including metal, are only available in inexpensive, paintable, acrylic plastic until metal printing resumes.

All other Model Monkey products printed by Model Monkey in our own workshop in gray and black resin remain available.


"Due to current COVID-19 restrictions, we [Shapeways] are unfortunately still facing significant production delays for all cast metal orders as our facilities have either closed or dramatically decreased capacity. As of June 3, we have temporarily disabled orders in all cast metal materials. This includes all Natural, Polished and Plated materials in Platinum, Gold, Silver, Bronze, Brass and Copper."

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Have fun, Monkey around.

-Steve Larsen

Catalog of over 2500 products for scale modelers, most in 3D-printed gray or black resin - https://www.model-monkey.com/


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 Post subject: Re: COVID 19 Notice:
PostPosted: Thu Jun 04, 2020 12:42 pm 
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Joined: Mon Jan 10, 2005 6:54 pm
Posts: 112
Location: Milwaukie, OR
Gah! I was just going to order a bronze Saint Paul plate.


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 Post subject: Re: COVID 19 Notice:
PostPosted: Thu Jun 04, 2020 1:29 pm 
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Model Monkey
Model Monkey

Joined: Sat Aug 20, 2005 9:27 pm
Posts: 3459
Location: USA
maccrage wrote:
Gah! I was just going to order a bronze Saint Paul plate.

Sorry to hear you're affected!

Paintable acrylic plastic actually has some advantages over metal:
- inexpensive compared to metal
- can be easily painted with a rattle can of your favorite metallic color and the metallic paint won't tarnish
- can be enlarged as long as 11 inches; metal is limited in size to just under 4 inches (10 cm)

Might be a "blessing in disguise" worth considering.

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Have fun, Monkey around.

-Steve Larsen

Catalog of over 2500 products for scale modelers, most in 3D-printed gray or black resin - https://www.model-monkey.com/


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 Post subject: Re: COVID 19 Notice:
PostPosted: Thu Jun 04, 2020 1:36 pm 
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Joined: Mon Jan 10, 2005 6:54 pm
Posts: 112
Location: Milwaukie, OR
ModelMonkey wrote:
maccrage wrote:
Gah! I was just going to order a bronze Saint Paul plate.

Sorry to hear you're affected!

Paintable acrylic plastic actually has some advantages over metal:
- inexpensive compared to metal
- can be easily painted with a rattle can of your favorite metallic color and the metallic paint won't tarnish
- can be enlarged as long as 11 inches; metal is limited in size to just under 4 inches (10 cm)

Might be a "blessing in disguise" worth considering.

That's a good point. Your '68 Saint Paul parts are beautiful by the way. :thumbs_up_1:


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 Post subject: Re: COVID 19 Notice:
PostPosted: Fri Jun 26, 2020 12:50 pm 
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Model Monkey
Model Monkey

Joined: Sat Aug 20, 2005 9:27 pm
Posts: 3459
Location: USA
Thanks so much!

Here is a link to the USPS website identifying locations world-wide to which the USPS has temporarily suspended service due to Covid 19:

https://faq.usps.com/s/article/Mail-Ser ... nd-Updates

Model Monkey is presently unable to ship to these locations.

_________________
Have fun, Monkey around.

-Steve Larsen

Catalog of over 2500 products for scale modelers, most in 3D-printed gray or black resin - https://www.model-monkey.com/


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