The Ship Model Forum

Hello everybody,

I don't know for you but me, i have a problem with PM! I bought the USS Arizona book and plans in Pdf. I have good received my plans in Pdf files, no problem but the book ....... turn around the world!!!! I have signalize that i did'nt reveived my book but no answer...
I was to be obliged to open a disput on the PayPal website after 45 days, i don't like it !!!!

Alain

Hello everybody,

I must to say you that i have any answer from the seller PM, and i don't yet received my book.
I have escalate to a claim on PayPal account, i don't like it ......

Alain

I had to do that twice .Both times I received the plans .

_________________
If you are not living on the edge then you are taking up to much space

Hi
Have recently joined the forum, this is my first post.

I have purchased 2 plans from PM, HMS Cornwall (PDF) and HMS Onslow (PDF + Book). The PDF's both arrived within the stated 72 hours and included a request to confirm confirmation, which I dutifully did. Unfortunately not so the book, I orderd this late November 2013 and despite numerous email to profilemorskie@home.pl nothing has been heard. I then emailed PROFILE_MORSKIE@vp.pl and did receive a promise to resend the book, however still nothing. I'm about to contact PayPal for a refund.

Not happy with the service, with world communications the way they are there should be no excuse.

Tony

Refund received

There is no doubtin my mind that this is the classic home business hitting a production ceiling

Start small selling plans and a few books
Expand, and then suddenly become world known

Now unable to fill orders, but not honest enough to admit it to waiting customers, or too greedy.
Probably unwilling or able to hire people to help

What follows (and probably soon)
A growing clamour of unhappy "I never recieved my stuff" posts on the net.
A rapid , spread of the word.."he's unreliable"
A collapse of business.

And then we all have to look for some one else.


On the internet, only those who truly look out for their customers and reputation survive.


(And yes, i too am waiting, waiting, waiting...................")

They came
They are magnificent

that is all

Depending on what ship you are looking for, you can also get copies of some of their books frmom Freetime Hobbies:

http://www.freetimehobbies.com/bs-press/

I've gotten several of their PDF plans and usually get them in a day or two via email.

Bob