Bismarck is our first 1/200 set and so We had planned and researched much more than any other project.Tobori wrote:I have a suggestion for Pontos:
How about you do ALL the heavy research BEFORE you release your product? How about you take a good look at the kit such as the Trumpeter 1/200 Bismark and find all errors BEFORE you release your product? I think releasing new projects because customers and dealers are asking for them BEFORE you finish working on a released PE set is a big error. All the time that you put into a new project can be put into fixing products that customers have already paid for. If you do that, you will FINISH the released product much faster, and THEN you can start on a new project. What you are doing is only making more people unhappy. To have several unfinished projects out there is only going to increase the amount of customers that will be awaiting updates. For us who already have sets to have to wait MONTHS for upgrades is awful. I bought the Bismarck (>$200) and the Pontos set (>$200) and have not been able to enjoy it because of your delays. If I had known this was going to be the case I would have spent all that money on something else or would still have it in the bank. You have to look at it like that rather than trying to make everyone happy when they ask for something new.
Please rethink your process. You make a beautiful product, but you need to manage how you deliver it properly.
The biggest problem was we had not checked fully the Manual and PE parts for a few days faster releasing at last April 2013.
As you know, this had made us many subsidiary foolish sideeffect works and more have made Many owners be confused until now. The second problem was we had set the retail price of Bismarck set too low comparing with the final real set.
This means we tend to set the estimated retail price during our design process prior to finalizing the retail set.
So now our 23001F1/22001F1 code Bismarck are discontinued in supplying and new 23001F2/22001F1 (ver.2) will be shipped from this May with 40.00/50.00 raised price. With these ver.2 releasing, we passed all the instruction manual revised edition to the printer now. So preowners of our 23001F1/22001F1 had bought these sets with a easier cost than new owners from now though some manuals have faults (this new manuals can be seen already at the webpage of each product).
I can't tell you preowner that you have a profit of 40USD but we always thank to you preowner.
As for the Advanced set, we tried to design the additional advanced set parts to be added simply on the basic set(until now almost have been designed as we planned) but some new additional parts are not.
We are also sorry for these parts.
Anyway now I am finalizing and testing some new parts and try to release Advanced set as soon as possible.
Thank you
Keumho Kim




